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Upscale Marketing

  • Upscale in a Dowturn

    Remodelers must work harder and smarter to capture the discretionary spending dollars of high-end clients in a down economy.

     
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    Staying Power

    These remodeling companies have been in business for 25 years or more. What’s the secret to their long-term success?

     
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    Design Branding

    An updated logo and marketing plan help an upscale firm capture design/build projects.

     
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    Targeting a Niche: Condominum Remodeling Services

    As with many empty nesters, those in the Washington, D.C., area are looking to downsize and move within walking distance of restaurants and other amenities.

     
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    Luxury Magazine Editor Talks About Upscale Trends

    Erika Heet is editor of The Robb Report Collection and senior editor of Robb Report, a magazine originally sent to people who bought a Rolls-Royce, to complement their purchase, but later expanded to include a wider luxury market. The magazine is published monthly and has a circulation of 113,000...

     
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    Transformative Powers of Before and After Photos

    Comparing before and after photographs reveals the dramatic changes and craftsmanship of high-end remodels.

     
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    Maintaining Leads in a Tough Economy

    Neil Kristianson of Crimson Design & Construction, in Naperville, Ill., is using new tactics to keep the phone ringing in this tough economy.

     
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    Podcasting as a Marketing Tool for Remodelers

    Harrell Remodeling uses podcasts to both educate homeowners and promote its services.

     
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    Interview With Travel Concierge Company Owner Sara Ryan Duffy

    An interview with the president of SRD International, in Los Angeles, a travel concierge company.

     
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    Profile: Tom Glass, Glass Construction, Washington, D.C.

    Tom Glass parlayed his passion for historic buildings into a specialty remodeling company.

     
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    Using Video Ads for Recruiting

    Bel Air Construction is using a novel approach in its quest to fill three sales positions. Hoping to attract more qualified, serious applicants, the Jarrettsville, Md., design/build firm created a want ad video for its Web site.

     
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    Connecting With Upscale Clients Through Art-Related Events

    Philip Guarino was intrigued by an idea he read about in an Italian publication: High-end Italian retailers are showcasing work by local artists to entice customers to come into their stores.

     
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    Closely Monitoring Marketing to Generate Leads That Offer Best Fit

    Five-year-old Heritage Construction Services, in Houston, has all the work it wants, but founder and president Jeff Hunt wouldn’t change his sales approach even if that weren’t the case. It’s not because Hunt tries to close as many sales as possible.

     
  • Luxury to Decide

    In a survey of more than 1,000 luxury consumers (average income $149,100, average age 43.4 years) conducted by Unity Marketing, a consulting company in Stevens, Pa., 52% of respondents reported that enjoyment and pleasure were important factors when making their most recent purchases of luxury...

     
  • When Rivers Run Dry

    Are referrals a point of pride, or a slippery slope?

     
  • Building a Sales Team

    Andrew Shore did all the selling for his company, Sea Pointe Construction, for the first decade or so that it was open for business. That changed, the Irvine, Calif., remodeler says, when “I realized that the size of the company was dependent on me doing sales forever — and that there's a finite...

     
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    Video Tours Showcase Your Finished Projects

    Video tours showcase your work.

     
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    Hiring a Professional Photographer

    A picture is worth a thousand words, so when it comes to marketing your work, take the time and money to hire a professional photographer to create a picture that really helps potential clients understand your company’s strengths.

     
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    Professional Marketing and Public Relations Boost Company's Growth

    With the help of consulting firms to highlight the company’s strengths, this Dallas remodeler experiences rapid growth.

     
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    Time management for sales administrative staff

    A full-service remodeling firm with annual sales of $3 million likely has a sales and office staff of six, including the production manager. Six people working 40 hours per week for 49 weeks per year (allowing 3 weeks for vacation/holidays) is a total of 11,760 hours.

     
 
 
 
 
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